We Offer Full Service I.T. Support & Consulting
Basic Offerings• Slow Computers
• Tune-ups • Virus & Malware • Ransomware • Data Security • Troubleshooting • Peripheral Installation • Memory Upgrades • Networking • Mobile Device Connection • Smart Appliance Setup • Screen & Hardware Repair • Ask about our Free Health Check! • PC Installation |
Advance Offerings• Advanced Networking
• Network Security • Disaster Backup & Recovery Solutions • Cloud Storage • Making non-Wireless Equipment (e.g. Printers, etc.) Wireless • Office/Home Office Full Solutions • CIO for Hire (hourly or on-retainer) • Pre- & Post-Construction Technical Consulting • Savings Maintenance Contracts w/Phone Support |
Consult Services• Technology Consultation
• Purchase Consultation • Basic & Advanced Technical Education |
The Details• Your Education and
Satisfaction is our Goal! • Business hours *Minimal consultation and service is one (1) hour, then billed to the closest 1/2 hour. Mileage applies. *Special Packages & Promotions available • We take all major credit and debit cards. Apple Pay & Android Pay accepted. • A charge of $45 may apply for cancellations within 24 hours of the appointment. |
501(c)(3) Non-Profit Business
Packages and Promotions
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On-Site, Phone, Email Support & Consult Package
This program gives you non-holiday regular Monday thru Friday 9:00am-6:00pm EST business hour on-site, phone and email support including consults. Normal charges for mileage (DC Metro Proper only) & minimum hour do not apply if you enroll in this program. Quarterly options: • 3 hours* for $465 • 6 hours* for $910 ($50 discount) • 9 hours* for $1365 ($70 discount) • 12 hours* for $1830 ($90 discount) • 15 hours* for $1999 ($100 discount) * One (1) extra hour free, so with the 3 hour option you get a 4th hour free, etc. Annual commitment required. Weekend, Holiday, off-hour & Emergency Call options available. Maintenance Contracts Tailored maintenance contracts to help save you time and money. Offerings include, but are not limited to: • Priority on-call response • Guaranteed response times • Off-hour on-call • Regular maintenance (e.g. performance tuning, virus scans, etc.) • Remote PC Support • Pricing is tailored to your specific needs so you only pay for what you need! Performance Tuning Just like cars, computers need regular tune-ups so they are running at optimal performance. This package provides verified benchmark ratings so you can see the improvement! Includes a consult, performance diagnostic and tuning. Package options: • every 4 months (3 annual visits) at $465/yr/PC (only ~$1/day for peace of mind) • every 6 months (2 annual visits) at $310/yr/PC (only ~$0.85/day for peace of mind) • Discounts available for 2+ PC's • Enrollment in these packages will provide discounts to other services during the enrollment year as well. Quarterly Professional Virus Prevention Deep-Level Virus / Malware / Ransomware scan for $255/yr/PC (less than 72¢/day); $240/yr/PC (2+) Enrollment in this package will provide discounts to other services during the enrollment year as well. |
For a Limited Time:
• Extra Hour FREE with your first two (2) hour paid consultation as a new licensed business customer! (most businesses use at least two (2) hours on their first visit) Private Training Custom Personalized Training in: • Microsoft Office ~ Excel, Word, PowerPoint & Outlook (includes Office 365; Office 2010 and later only) • Microsoft Visio • Business Facebook & Twitter Setup & Use • LinkedIn Setup & Use • iPhone & iPad Setup, Use & Backup Price: $170/hr/person, $150/hr/person, 2-5 people (max).
New PC Purchase Consultation Most people don't know what hardware a PC needs to run optimally (i.e. not slow) or that off-the-shelf PC's are very low-end models that only last 1-3 years at most! These PC's are also not built to last the increasing demands of the latest software updates & upgrades designed for newer PC's since yours was purchased. This package will help alleviate such concerns: • In-depth consult and evaluation of your personal and business PC needs; basically "how" you use your PC. • Analysis with a provided list of technical specs your PC search will require not just for today, but to carry you years into the future. • In depth review and feedback over a 2 month period on up to 3 PCs you find of interest. • Up to one hour of phone consult time over a 2 month period for additional questions. • Tier-1 Package: Flat rate of $170/PC (single PC unless identical configuration; actual purchase not included). Includes all above benefits. (for those than don't have the time to do it). • Tier-2 Package: Flat rate of $200/PC (single PC unless identical configuration; actual purchase not included). Includes all benefits of Tier-1 Package + Make/Model & Store recommendations for purchase. (for those than don't have the time to do it). • Tier-3 Package: Flat rate of $230/PC (single PC unless identical configuration; actual purchase not included). Includes all benefits of Tier-1 & Tier-2 Packages + configuration placed into online shopping cart for customer to confirm and initiate final purchase (for those than don't have the time to do it). |