Home & Small Business Technical Support
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Residential Services & Offerings

We Offer Full Service I.T. Support & Consulting
​

Basic Offerings

• Slow Computers
• Tune-ups
• Virus & Malware 
• Ransomware
• Data Security

• Troubleshooting
• Peripheral Installation
• ​Memory Upgrades
• Basic Networking
• Mobile Device Connection
• Smart TV & Appliance
   Setup

• Screen & Hardware
​   Repair
• Ask about our Free Health
​   Check!
• PC Installation


Advance Offerings

• Advanced Networking
• Network Security
• Disaster Backup &
   Recovery
 Solutions
• iTunes & iCloud Setup
​​• Stereo Upgrades to
   Wireless

• Making non-Wireless 
   Equipment (e.g. Printers,
   etc.) Wireless

• Office/Home Office Full
   Solutions
• ​CIO for Hire (hourly or
​   on- retainer)
• Pre- & Post-Construction
   Technical Consulting


​• Savings Maintenance
   Contracts w/Phone
​   Support

Personal Services

• Technology Consultation
• Purchase Consultation
• In-Store Consultation

• Store Merchandise Pickup
   and Installation


​• Basic & Advanced
   Technical Education

• Social Media Training
​   (Facebook, Twitter, etc.)

The Details

• Your Education and
   Satisfaction is our Goal!
• Business hours
*Minimal consultation and
  service is one (1) hour,
  then billed to the closest
  1/2 hour.  Mileage applies.
*Special Packages &
​  Promotions available

​• We take all major credit
   and debit cards.
   Apple Pay & Android Pay
   accepted.
​•  A charge of $45 may
   apply for cancellations
   within 24 hours of the
​   appointment.


​Residential
​Packages and Promotions
​
On-Site, Phone, Email Support & Consult Package
    This program gives you non-holiday regular Monday thru
    Friday 9:00am-6:00pm EST business hour on-site, phone
    and email support.   Normal charges for mileage
​    (DC Metro Proper only) & minimum hour ​do not apply
    if you enroll in this program. 

    Quarterly options:
     •  3 hours* for $420
     •  6 hours* for $820 ($20 discount)
     •  9 hours* for $1220 ($40 discount)
         * One (1) extra hour free, so with the 3 hour
​            option you get a 4th hour free, etc. 

    Annual commitment required.
​    Weekend, Holiday, off-hour & Emergency Call options available.
For a Limited Time:​
 •
Extra 30 minutes FREE with your first paid hour
    of
 consultation as a new
    residential customer! 

Private Tutoring
​    We offer personalized one-to-one tutoring by the hour in:
     •  ​​Microsoft Office ~ Excel, Word, PowerPoint & Outlook
         (includes Office 365; Office 2010 and later only)
     •  ​Microsoft Visio
     •  Facebook & Twitter Setup & Use
​     •  LinkedIn Setup & Use 
     •  iPhone & iPad Setup, Use & Backup
     •  Apple ​iTunes Use
​   Price:  $140/hr/person.   $120/hr/person, if 2 people (max).
​
​Performance Tuning

    Just like cars, computers need regular tune-ups so
    they are running at optimal performance. 
    This package 
provides verified benchmark ratings
    so you can see the improvement!   Includes a consult,
    performance 
diagnostic and tuning.

    Package options:
     • every 4 months (3 annual visits) at $400/yr/PC 
​       (only ~$3/day for peace of mind)

     • every 6 months (2 annual visits) at $300/yr/PC
​       (only ~$1.50/day for peace of mind)

     • Discounts available for 2+ PC's
​     
• Enrollment in these packages will provide discounts to
        other services during the enrollment year as well.

​Quarterly Professional Virus Prevention
    Deep-Level Virus / Malware / Ransomware
    scan for $225/yr/PC (less than 62¢/day); $200/yr/2 PCs
    Enrollment in this package will provide discounts to
     other services during the enrollment year as well.

​Maintenance Contracts
     We offer tailored maintenance contracts to help save you
​     time and money.  Offerings include, but are not limited to:
      •  Priority on-call response
      •  Guaranteed response times
      •  Off-hour on-call
      •  Regular maintenance (e.g. performance tuning, virus
          scans, etc.)
      •  Remote PC Support
      •  Packages and prices are tailored to your specific needs!
​​
​New PC Purchase Consultation 
    Most people don't know what hardware a PC needs
    to run optimally (i.e. not slow) or that off-the-shelf PC's
    are very low-end models that only last 1-3 years at most!
    These PC's are also not built to last the increasing
    demands of the latest software updates & upgrades
    designed for newer PC's since yours was purchased.
​
    This package will help alleviate such concerns:
     • In-depth consult and evaluation of your personal and
       business PC needs; basically "how" you use your PC.
     • Analysis with a provided list of technical specs your
       PC search will require not just for today, but to carry
       you years into the future.
     • In depth review and feedback via email over a 2 month
       period on up to 3 PCs you find of interest.
     • Up to one hour of phone consult time over a 2 month
        period for additional questions. 
     • Tier-1 Package:  Flat rate of $160/PC (single PC unless
        identical configuration; actual purchase not included).
        Includes all benefits above.
     • Tier-2 Package:  Flat rate of $190/PC (single PC unless
        identical configuration; actual purchase not included).  
        Includes all benefits of Tier-1 Package + Make/Model &
        Store recommendations for purchase.
       (for those than don't have the time to do it).
     • Tier-3 Package:  Flat rate of $220/PC (single PC unless
        identical configuration; actual purchase not included).  
        Includes all benefits of Tier-1 & Tier-2 Packages + 
        configuration placed into online shopping cart for
​        customer to confirm and initiate final purchase.
        (for those than don't have the time to do it).

Schedule Appointment

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Seniors, Baby Boomers, Babyboomers, Slow Computers, Slow PC, Data Security, Tune-ups, Networking, Network Security, WiFi, Wi-Fi, SOHO, Backup, Recovery, iPhone, iPad, iTunes, iCloud, Tutoring, Consultations, Facebook, Twitter, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, LinkedIn, Education


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  • Home
  • About Us
  • What We Do
    • Residential
    • Business
    • Non-Profit - 501(c)(3)
  • Testimonials
  • Tidbit-Blog
  • Gift Cards
  • Appointments
  • Contact
    • Meetings