Your first reaction may be to change all your passwords, which is a great first step. But this is only the first of many steps in order to both protect yourself and eraticate any spyware, virus, malware or ransomware that may be making the situation with your PC even worse! Hopefully, you already have a full backup of your PC before the hack. But the first and best thing you can and should do, is disconnect it from the internet! If you need change passwords, do it from a different unaffected computer or tablet, even your smartphone. But by continuing to leave your PC connected to the internet, you are allowing the hacker to actively continue mining your affected PC for financial, medical, personal and other information! Worse, even with it disconnected from the internet but still powered on, any spyware or ransomware the hacker installed may continue to mine, propogate and thus spread! So your best bet is to turn your PC off and contact a professional to eraticate the problem. Of course there may be damage already done, such as possible loss of data and corruption to the operating system, but your goal is to minimize the damage so that your computer can be recovered to an operating status vs. having to reinstall the OS completely and lose everything. Here are some tips. For more information and to help you navigate this personal violation, contact TheGoToTechGuru!
I love technology and how it enhances our lives! Just think, without the Apollo moon missions, we might not have calculators! Imagine!!